Refund policy
Something not quite right? We'll gladly accommodate returns and exchanges within 7 days on all products that haven't been used and are in the same original packaging that you received. To start a return or exchange please contact us at qloshopcontact@gmail.com
Returns & Exchanges Disclaimers:
1. Return shipping costs: Customers are responsible for return postage costs. We will issue a return label via email & the cost will be deducted from your refund.
2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.
3. Refunds: Refunds will be issued within 5-7 business days after receiving the returned order. Please note: Refunds may take up to 10 business days to process depending on your bank.
Returns & Exchanges Disclaimers:
1. Return shipping costs: Customers are responsible for return postage costs. We will issue a return label via email & the cost will be deducted from your refund.
2. Tracking numbers: If an order is being returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we've received the returned order.
3. Refunds: Refunds will be issued within 5-7 business days after receiving the returned order. Please note: Refunds may take up to 10 business days to process depending on your bank.